Auto Refill Future Fill Date Calculation
The Auto Refill program calculates the date the future fill activity is scheduled and displays that date in the Profile tab of the Patient Folder. The program considers three factors when calculating the future fill date.
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Fill Date (if there is no POS Sold/Date Time or POS Integration is not turned on at your pharmacy)
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The POS Sold/Date Time (or the date and time the prescription was scanned at the POS Till)
To learn more about the calculation, see the sections below.
Fill Date
The Fill Date is considered when the prescription has been filled but has not been scanned out of the POS till, or if integration is not turned on.
When using the Fill date, the future fill activity is scheduled based on the following:
Fill Date + Auto Refill Days Supply - Auto Refill day preference**
Rx# 500176 is enrolled in the Auto Refill program and was filled on June 23, 2021 for 100 days with 4 repeats. The Auto Refill Days Supply is 100 days. The future fill activity is scheduled on September 28, 2021.
June 23 (Fill Date) + 100 days (Auto Refill Days Supply) - 3 days (Auto Refill day preference) = September 28
**Auto Refill day preference - the number of days prior to the due date that the prescription is scheduled.
Auto Refill Days Supply
In most situations, the Auto Refill Days Supply defaults to the same value as the Days Supply of a prescription. Therefore, it is CRITICAL that an accurate Days Supply is entered for a prescription since Auto Refill will calculate the next refill due date based on that value. However, when the Auto Refill Days Supply has been customized to be different than the Days Supply, the future fill activity is scheduled based on the Auto Refill Days Supply value. For more information, see Setting an Auto Refill Days Supply.
POS Sold Date/Time
The POS Sold Date/Time is considered once the prescription is scanned at the till. If your pharmacy does not have POS Integration turned on, this section does not apply to your Auto Refill date calculations.
When using the POS Sold Date/Time, the future fill activity is scheduled based on the following:
POS Sold Date/Time + Auto Refill Days Supply - Auto Refill day preference**
Rx# 500176 is enrolled in the Auto Refill program and was filled on June 23, 2021 for 100 days with 4 repeats. The Auto Refill Days Supply is 100 days. The prescription was scanned out of POS on June 29, 2021. The future fill activity is scheduled on October 4, 2021.
June 29 (POS Sold Date/Time) + 100 days (Auto Refill Days Supply) - 3 days (Auto Refill day preference) = October 4
ALL prescription receipts must be scanned in POS when picked up, even if the patient pays $0.00 copay. In order for the system to know that patients have picked up prescription(s) and accurately calculate the next refill due date, EACH and EVERY prescription must be scanned, including deliveries. The exception to this is if you configured certain types of prescriptions to be automatically picked up in Workflow Preferences.
**Auto Refill day preference - the number of days prior to the due date that the prescription is scheduled.